Frequently Asked Questions (FAQs)
EventQ is a smart, QR-based event check-in and management system that helps organizers manage registrations, validate entries, and track attendees in real-time—without any special hardware.
Yes, you get 50 QR credits absolutely free when you register as an event admin. You can use these to test the system with up to 50 attendees.
Each QR credit allows you to register one participant for your event. For example, 50 credits = 50 attendees.
No. EventQ currently operates as a fully web-based platform. Both organizers and attendees can access it using any smartphone browser to register, scan, and validate QR codes—no installation required.
However, we are actively working on a dedicated mobile app, which will be launched soon for even faster access and enhanced user experience.
When someone registers for your event, they receive a unique QR code. At the entry gate, your volunteers or staff can scan the QR code using any smartphone camera to validate and log the entry.
Yes. The live dashboard shows real-time data including the number of people inside, gender split, food preferences, and more.
Yes. You can add custom fields such as company name, designation, city, etc., based on your event’s requirements.
Yes. Branding and customization features are available under our Pro and Enterprise plans.
Absolutely. All data is encrypted both at rest and during transmission. We also comply with standard data protection practices.
Yes. You can download attendee data in CSV or PDF format, including check-in timestamps and custom fields.
You’ll be prompted to upgrade or purchase additional credits. You can continue only after topping up your account.
Yes. You can create and manage multiple events using the same admin dashboard.